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FAQ: Product rating - review

FAQ: Product rating - review

Product evaluation

When you click on any product on our website, you have the opportunity to rate it and add a written review. The "Submit reviewt" button is located below the product name and the brand logo.


product review EXIsport

You can rate products by "stars" or by written review. If you prefer stars, move the mouse over the stars. The stars are colored according to which one you have the mouse on. Click on the number of stars you think is the best for the product. 

EXIsport product reviews


After clicking "Submit review", a new window will appear where you can write your review.

  • Title for the review - write your review in a few words
  • Your name - first name is sufficient
  • Your email
  • Your review - Write your opinion about the product, your experience with the product, your recommendations, etc.


EXIsport product review

The fields "Your name", "Your email" and "Your review" are mandatory.


Adding a photo to the review

If you want, you can also add a photo to your written review. All you have to do is insert the photo via the "Vybrat subory" button. Your review will later appear with the photos you added to it.

EXIsport product reviews

After filling in the relevant fields, click on the circle with the text "I agree to the processing of personal data". Then click "Send".


EXIsport product reviews

When a review is successfully submitted, the message "Rating has been sent" will be displayed.



You can see the review, including any photos, in 24 hours as the earliest under the product you rated. After clicking on the photos, they will be enlarged.

 

EXIsport product reviews

Thank you for your review!

FAQ EXIsport

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FAQ: Order status
FAQ: Order status

Every customer of EXIsport, registered or not, has the opportunity to track the status of their order. You can thus check whether the order has been sent to you, whether it is being processed, etc.

FAQ: Order cancellation (by the customer)
FAQ: Order cancellation (by the customer)

There may be a situation where you want to cancel your order for some reason. Until now, you could do so by phone, for example, through our customer call center. The customer can now cancel the order himself.

FAQ: Loyalty program
FAQ: Loyalty program

We have launched a Loyalty Program for our customers, thanks to which they can enjoy various benefits related to it. The first advantage is loyalty prices. Everyone who signs up gets a virtual loyalty card with an original number, thanks to which he can claim loyalty prices.

FAQ: Benefits of registered customers
FAQ: Benefits of registered customers

Each customer can create their own account on the EXIsport website. A registered customer with his own account has the opportunity to view order history and details, can find out the status of the order and when he paid for the order. The account offers the possibility to download invoices related to orders.