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Every customer of EXIsport, registered or not, has the opportunity to track the status of their order. You can thus check whether the order has been sent to you, whether it is being processed, etc.
There may be a situation where you want to cancel your order for some reason. Until now, you could do so by phone, for example, through our customer call center. The customer can now cancel the order himself.
We have launched a Loyalty Program for our customers, thanks to which they can enjoy various benefits related to it. The first advantage is loyalty prices. Everyone who signs up gets a virtual loyalty card with an original number, thanks to which he can claim loyalty prices.
Each customer can create their own account on the EXIsport website. A registered customer with his own account has the opportunity to view order history and details, can find out the status of the order and when he paid for the order. The account offers the possibility to download invoices related to orders.
Your order may be canceled if the goods do not pass the exit inspection and we no longer have another spare piece/pair in any of our warehouses. We re-check every product before packing it for the customer. If the goods are damaged for some reason, we must cancel the order in order to deliver the goods in 100% condition and withdraw such goods from our offer.
In the EXIsport e-shop, the products include alternative products and recommended product collections. In the basket, you can choose a recommended product that can be a great companion for your chosen sports activity. We will advise you where you can find nice collections or alternatives to your chosen products.
You can write reviews of places you've visited in Google Maps. You can also provide information about the place, such as whether it is quiet, busy or suitable for families, how you liked it, distance from other important or important places, accessibility, entrance fee, etc. All reviews are public so everyone can see what you've written. It is not possible to add an anonymous review.
Customers contact our e-shop with questions that mainly concern goods and payment for goods. They are interested in the availability of goods, shipping and payment methods for orders. That is why we have prepared a FAQ for our customers: Frequently Asked Questions.
The EXIsport e-shop provides the possibility of creating a customer account, which can simplify and speed up the purchasing process on our e-shop. The account will keep your contact details, address and place of delivery, your order history, display coupons and allow you to save your payment card details for a quick purchase.
Can't choose the right size? Do you need to find out the dimensions of a ski jacket or pants? Check out the size charts that come with each product. In the size charts, you can find measurements of the chest, waist, hips, etc. for all available sizes S, M, L, XL.
How to pay for an order, how to choose a payment method, how to pay via Card Pay & Google Pay & Apple Pay, how to pay via Tatra Pay, how to pay via QR code, what to do if an unwanted payment method was entered, prices for payment services
How to set up the best delivery method, which options are available, what is the shipping price, what is the shipping time.
Have you purchased a product in our e-shop and would you like to claim it? We will advise you on how to proceed with a product complaint.
Have you purchased a product in our e-shop and would you like to return it? We will advise you on how to proceed when returning goods.
Have you purchased a product in our e-shop and would you like to exchange it? We will advise you on how to proceed when exchanging goods.
When you click on any product on our website, you have the opportunity to rate it and add a written review. The "Rate the product" button is located below the product name and the brand logo.
Hashtag is an English word composed of two terms, "hash" and "tag", "hash" is the English name for the grid "#" and "tag" indicates a keyword. The result is then very simple, a hashtag marks with a grid keywords that give a thematic connection to make sense of the unsorted stream of messages circulating on social networks.
Adding photos to Google Maps helps improve visiting places, has an impact on its rating and overall attractiveness for customers. Photos that are closely related to the store or its goods are added to a specific location. In this article, you will find detailed instructions on how to add photos to Google Maps directly from your mobile, tablet or computer.